The Good, The Bad, and The Ugly

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It’s easy to have the nice conversations in business – sit around over sandwiches and share all The Good.

It’s also sometimes too easy for cliques within a business to talk about The Bad – rarely from a space of change and self-responsibility, however.

And The Ugly? Well when change has to happen, everything needs to be visible and open for conversation.

In this week’s episode, John Knight guides us through the process he uses to help teams open up. When you can honestly discuss The Good, The Bad, and The Ugly, then you are empowered to create the change you need.

Watch this week’s episode here.

Who is Jacob Aldridge, Business Coach?

“The smart and quirky advisor who gets sh!t done in business.” Back independent since 2019.

Since April 2006, I’ve been an international business advisor providing bespoke solutions for privately-owned businesses with 12-96 employees.

At this stage you have proven your business model, but you’re struggling to turn aspirations into day-to-day reality. You are still responsible for all 28 areas of your business, but you don’t have the time or budget to hire 28 different experts.

You need 1 person you can trust who can show you how everything in your business is connected, and which areas to prioritise first.

That’s me.

Learn more here. Or Let’s chat.


– Often when we’re delvingdeep into a business,and we’re talking aboutthe barriers to success,whatever they may be,it’s quite often that,one topic that comes up,is about team engagement,or being able to get intothe head of the team,to understand what thoseopportunities are for improvement,or to understand what they see,as those barriers to successwithin their business.So, I thought I’d share with you today,a simple little technique,or a little tool that we use,quite often within boththe workshop environment,and as a bit of an impromptusort of strategy session,when necessary, with the teamof our clients businesses.Now, we call it, thegood, the bad, the ugly.Now, really is a reflection piece.And so, really when youthink about strategy,it’s the now part of the strategy.You use it when you wannaunderstand where we are now,and it’s very, very simple.We get the team together,and we ask where are we now?What’s good, about where we are now,or what’s bad, or the not so goods.Sometimes people don’t likethe negativity associated,with the word bad within a team context.So, I talk about it from the not so good.These are the areas ofimprovement within our business.Now, if you conduct thisworkshop, or facilitate this tool,in a very authentic, transparent way,with yourself even sharingsome of those things,that you’re frustrated by, thatyou see within your businessas being a barrier to success.And, by getting people to share,first and foremost the good things,and it’s really important,that you start with the good things.And, I always use mind mapsort of technique to do this.So jot everything down.Everything that’s said within the room,make sure it’s capturedwithin this good side of the mind map.And, then go over and, you know, share,get them to share whatare the not so goods,what are the bads within what’s going on,in your business at anyparticular point in time,and again, it’s really important,that you write everything down.Don’t be defensive, and don’t tryand show any sort of negative reaction,if somebody says somethingthat hits a bit of a raw nerve.Once we’ve got our good,and once we’ve got our bad,we’re then looking for the uglies.And, really the way we do that,is we get the team to stand up,give them the chalk on the blackboard,or the whiteboard markeron the whiteboard.And get them to tick three things,on anywhere within the nowmindmap, that they think,if we fixed that problem,would be the thing,that would enable ourbusiness to continue to grow,to break through thosebarriers to success,and continue to achieve it’s vision.(upbeat electronic music)

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