Never Destined to Wina Pointless Trophy Have you ever wasted an hour in a meeting, that could have been an email? Or seen a simple decision drag on for weeks through an email chain, because nobody wanted to make a decision? We all know “Communication” is imperative in business – but do you appreciate the different...
N E 1 4 10 S? Here is every business owner’s dream: knowing you have the right person, with the right skills, doing the right job, at the right time. I call that ambition “R’n’R” – a play on words that demonstrates how “Roles ‘n’ Responsibilities” gives business owners “Rest ‘n’ Recuperation”. I draw the analogy to playing doubles...
What’s the Best Customer Experience You’ve Ever RECEIVED? DATELINE: BRISBANE – BUT DO VIRTUAL WORKSHOPS IN YORKSHIRE AND OKLAHOMA COUNT? Hi –As an administrative note, my timezones will be a little warped for the next 3 weeks while my Australian clients see the virtual version and my UK clients shake my hand. WhatsApp and Email are always...
Plus I’m Speaking to the Toughest Audience Ever! DATELINE: MY DAUGHTER’S PRIMARY SCHOOL CLASSROOM I’m sorry. In February, a few close contacts stopped replying mid-conversation. Then clients mentioned they hadn’t seen a specific email. Or two. Then some calendar appointments began disappearing – and I showed up to a few empty meeting rooms. Emails and...
Business Ownership Can Be Fun DATELINE: BRISBANE, AUSTRALIA Blackboard Fridays Episode #50 – The Most Colourful Business Strategy in the World The milestone warrants a very special episode, and so that’s what we have created. It’s a little bit longer so grab a Friday morning coffee and perspective shift as we walk through all 12 elements of...
HOW I Colour Code my Handwriting 🤯 DATELINE: BRISBANE, AUSTRALIA G’day Last week I implored you to colour code your diary / calendar / schedule. This week I want to encourage you to go one step further: and colour code all of your notes, whether they’re handwritten or punched into an iPad, Tablet, Laptop etc. Add...
