Plus I’m Speaking to the Toughest Audience Ever! DATELINE: MY DAUGHTER’S PRIMARY SCHOOL CLASSROOM I’m sorry. In February, a few close contacts stopped replying mid-conversation. Then clients mentioned they hadn’t seen a specific email. Or two. Then some calendar appointments began disappearing – and I showed up to a few empty meeting rooms. Emails and...

I’m all Smiley FaceWho’s all Frowny Face? DATELINE: BRISBANE, AUSTRALIA Yesterday I ran a team workshop for a new client – a real estate agency in Sydney, Australia. In many ways it’s a great time to be a real estate investor in Australia, but a common theme from the property management team was stressed and angry landlords.“How...