What’s the Best Customer Experience You’ve Ever RECEIVED?
DATELINE: BRISBANE – BUT DO VIRTUAL WORKSHOPS IN YORKSHIRE AND OKLAHOMA COUNT?
Hi –
As an administrative note, my timezones will be a little warped for the next 3 weeks while my Australian clients see the virtual version and my UK clients shake my hand.
- WhatsApp and Email are always the best way to reach me. Telegram and SMS work fine, but standard Voice Calls are tricky while abroad.
- Thanks for understanding if it takes me a few hours longer to reply.
This week’s video is a timely reminder of how to (simply) create gorgeous Workflow documents that increase productivity and improve the customer journey in your business.
ICYMI, here’s my upcoming journey, with one late adjustment: My workshop at Leamington Spa has been moved further north to (I jest you not) the beautiful East Midlands town of Aldridge.
That’s a destination that has long been on my bucket list, so I’ll be spending a few days there taking as many photos as possible.
Have you ever visited a location that shares your name? I also once stayed in a Jacob’s Hotel, and it was awful!
Blackboard Fridays Episode #57 – Creating Workflows that Work and Flow
Implementing an R’n’R project in your business takes time – and as we saw last week, can be a massively profitable initiative.
If there was one element that delivered the greatest bang for your buck, I would suggest ‘Workflows’ would be it.
Clear, documented workflows in a business connect the separate roles and responsibilities with the actual delivery of your policies and procedures.
Best of all they can be fun to create, and literal works of art when completed. I have several clients with Workflows that adorn their office walls – do you reckon they’re fun places to work?
Watch this week’s episode here, and show your team ahead of the next team meeting.
With love,
Jacob Aldridge
International Business Advisor
Seriously international. Look at that map. I’m even going to France!
WhatsApp +61 427 151 181
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